Are you able to send emails but not receive?

Either your domain is over quota, or your e-mail address itself is over quota. You will need to increase the amount of disk space to receive mail again.


Please sign into cPanel and look in the left menu for Disk Space Available. Make sure this is a positive number.

Next, please, click the Email Accounts icon. Check the column that says Usage, and make sure it is not higher than the Quota.

How can the email go over quota?
The last message may have been large, or the quota may have been decreased while the email account was at its current size.

If you still have problems, please contact 1800MyWeb via phone or live chat.

Byla tato odpověď nápomocná?

 Tisknout tento článek

Také čtěte

I cannot view Sent, Trash, Drafts, Junk and other folders

If your IMAP folders are missing, please subscribe to them again and they will appear. Subscribe...

How to change the password of an e-mail account

We recommend to change your password at least once a month. To do so, please do the following:...

How to set up email Forwarders

  To set up Forwarders for you email (or to forward your email), please VIEW THIS VIDEO

Email settings for any Email Client except Mac Mail (Outlook, Eudora, iPad, etc.):

Be sure to replace yourdomain.com with your actual domain name. Your/Display name: anything...

How do I create or remove an email accounts?

1. Log in to your cPanel > Mail section > Email Accounts menu: 2. If you have multiple...

Powered by WHMCompleteSolution