Are you able to receive emails but not send?

If you aren't able to send this usually means one thing... your internet provider is blocking you from using anyone's outgoing mail servers but their own. Many major ISPs are blocking outgoing emails to prevent their internet connection from being used for spam. In order to work around this issue, we have opened Port 26. Please change the outgoing mail (SMTP) from the default Port 25 to Port 26.

If you use Outlook, please be sure that you select the option for "Outgoing SMTP Server Requires Authentication". This is required by our server security now.

Was this answer helpful?

 Print this Article

Also Read

Creating an Email Signature in RoundCube

Email signatures are generally used to display the sender's name and contact information at the...

I cannot view Sent, Trash, Drafts, Junk and other folders

If your IMAP folders are missing, please subscribe to them again and they will appear. Subscribe...

How do I create or remove an email accounts?

1. Log in to your cPanel > Mail section > Email Accounts menu: 2. If you have multiple...

Webmail programs

1800MyWeb offers you a choice in webmail programs.   You can pick whichever one you are most...

Protect your INBOX from SPAM

  To view this VIDEO INSTRUCTION, please click this LINK

Powered by WHMCompleteSolution