Are you able to send emails but not receive?

Either your domain is over quota, or your e-mail address itself is over quota. You will need to increase the amount of disk space to receive mail again.


Please sign into cPanel and look in the left menu for Disk Space Available. Make sure this is a positive number.

Next, please, click the Email Accounts icon. Check the column that says Usage, and make sure it is not higher than the Quota.

How can the email go over quota?
The last message may have been large, or the quota may have been decreased while the email account was at its current size.

If you still have problems, please contact 1800MyWeb via phone or live chat.

Ця відповідь Вам допомогла?

 Роздрукувати цю статтю

Також прочитайте

How to set up email Forwarders

  To set up Forwarders for you email (or to forward your email), please VIEW THIS VIDEO

Are you able to receive emails but not send?

If you aren't able to send this usually means one thing... your internet provider is...

Webmail programs

1800MyWeb offers you a choice in webmail programs.   You can pick whichever one you are most...

Protect your INBOX from SPAM

  To view this VIDEO INSTRUCTION, please click this LINK

I cannot view Sent, Trash, Drafts, Junk and other folders

If your IMAP folders are missing, please subscribe to them again and they will appear. Subscribe...

Powered by WHMCompleteSolution